CHICAGO – Aon Risk Solutions, the global risk management business of Aon plc (NYSE: AON), along with the Aon WorldAware Operations Center, today announced the launch of the Aon Re-Call Crisis Center, a new feature to support clients impacted by a recall or contamination crisis.

This hotline is designed to provide policy owners with a single source of information to facilitate the prompt activation of crisis management services available via their insurance policy.

“Clients should have us on speed dial for when a recall or contamination occurs,” said Bernie Steves, Aon Risk Solutions’ Crisis Management Practice leader. “We are open 24-hours a day, seven days a week, and act as a hub to coordinate all the necessary steps, including policy review, contacting the insurers and the crisis management and claims teams.”

Steves added, “When a recall or contamination crisis occurs, events move quickly. How you respond to these events can dictate how quickly and successfully an organization can recover. By partnering with the Aon WorldAware Operations Center, we can empower policy owners with a comprehensive management system that delivers an effective, straightforward solution to help clients manage even the most severe recall or contamination events.”

As a part of Aon WorldAware Solutions, the WorldAware Operations Center originated as a travel risk management platform that could activate company safe travel insurance policies and contact relevant third parties during the time of an incident. Through the Aon Re-Call Crisis Center, the WorldAware Operations Center has evolved to provide these capabilities to Aon Crisis Management clients.

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About Aon

Aon plc (NYSE:AON) is the leading global provider of risk management, insurance and reinsurance brokerage, and human resources solutions and outsourcing services. Through its more than 66,000 colleagues worldwide, Aon unites to empower results for clients in over 120 countries via innovative and effective risk and people solutions and through industry-leading global resources and technical expertise. Aon has been named repeatedly as the world’s best broker, best insurance intermediary, reinsurance intermediary, captives manager and best employee benefits consulting firm by multiple industry sources. Visit www.aon.com for more information on Aon and www.aon.com/manchesterunited to learn about Aon’s global and principle partnership with Manchester United.

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