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Benefits Have Become a Leadership Priority for Retailers
July 16, 2026

215 words…about a minute read    

What’s new: In this Industry Insight episode of the On Aon podcast, Aon leaders discuss why employee benefits have become a critical leadership agenda item for retailers. As benefits costs rise and workforce expectations evolve, organizations have an opportunity to unlock greater value from one of their largest workforce investments.

The conversation explores how leading retailers are using data, analytics and governance to make more informed decisions, align workforce investments with business priorities and strengthen outcomes across talent, operations and financial performance. They also examine how a more strategic approach to benefits can help organizations gain deeper insight, deploy capital more effectively and stay ahead in a rapidly changing environment.

Key Takeaways:       

  1. Employee benefits have a significant impact on performance, employee experience and financial outcomes across the organization.
  1. Leading organizations are using data and analytics to connect benefits to business priorities, enabling more confident decisions and greater visibility into costs and outcomes.
  1. Organizations can create greater value by improving visibility of their benefits programs, strengthening governance and taking a more sophisticated approach to financing.

Experts in this episode:     

  • Tom Bowman, Global Retail and Consumer Goods Industry Leader, Aon        
  • Matt Duffy, Chief Commercial Officer, Global Benefits, Aon  

Listen for more: The “On Aon” podcast is available on Spotify, Simplecast and Apple Podcasts (iTunes)      

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