What’s new: In this Risk Capital Insight episode, Aon's Mona Barnes and SCOR’s Neil Owen discuss why claims strategy has become a business and capital decision, not simply an insurance outcome. Drawing on perspectives from both Aon and SCOR, they explore how leading organizations are using claims data, carrier insight and analytics to make better placement decisions, strengthen Risk Capital strategies and improve outcomes before a claim is filed. The conversation also examines how organizations can navigate such evolving exposures as U.S. litigation, AI, data center expansion and secondary climate perils and stay ahead in a changing risk environment at the same time.
Key Takeaways:
- Claims capability is a differentiator. Evaluating an insurer's claims expertise, responsiveness and approach to resolution can provide valuable insight into the quality of protection an organization is buying.
- Carriers must be aligned. As insurance programs become more layered and specialized, coordination, advocacy and alignment across carriers become increasingly important to achieving efficient claim resolution.
- Data drives better Risk Capital decisions. Organizations can use claims analytics and risk insights to inform carrier selection, understand total cost of risk and make more confident decisions about future growth.
Experts in this episode:
- Mona Barnes, Global Chief Claims Officer, Aon
- Neil Owen, Global Head of Claims, SCOR
Listen for more: The “On Aon” podcast is available on Spotify, Simplecast and Apple Podcasts (iTunes)
Access international media contacts, the full library of Aon media releases, and a media kit with fact sheet and executive bios, via links below.